As the COVID-19 pandemic continued to spread across the globe, Grooming Centre reacted with the Chief Executive Officer constituting an internal taskforce on March 3, 2020 to respond to the outbreak in Nigeria and the potential effects on the Centre’s operations. Subsequently, the next actions were taken to ensure the safety and well-being of our staff and clients;
- Weekly missives on preventive measures were sent to staff via email;
- 1.6 million text messages to clients educating them on the prevention of the spread of the disease;
- The Centre implemented safety measures such as mandatory temperature checks at our offices; provision and mandatory use of hand washing facilities and alcohol based hand sanitizers across all branches for clients entering branch premises; for each staff member as a carry-on during field work;
- The immediate suspension of all General Assemblies and other events slated for the first and second quarter, including the 2020 Grooming Splash, the Lady Kate Okafor Scholarship as well as the Grooming Centre Talent Hunt.
Furthermore, as the pandemic intensified, the Centre suspended all operational activities, and closed all branches and the Head Office from Monday, March 30, 2020, for an initial two week period. This was further extended in line with government directives. However, the client toll-free lines and staff helpline also remained open. The office reopend on the 4th of May, 2020.