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Digital Transformation Steering Committee

With the conclusion of the digital transformation strategy advisory process with the International Finance Corporation (IFC), Grooming Centre’s Digital Transformation Steering Committee was inaugurated to drive the achievement of milestones in the implementation plan and provide guidance and support to the Executive Management Team. Inaugurated in October 2021, the Committee is tasked with reviewing, monitoring and ensuring the implementation of the digital transformation plans as well as analyzing short to mid-term technology trends. The eleven-member committee, inclusive of Programme Managers and Zonal heads, is set to meet quarterly and will be chaired by the Chief Executive Officer.

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Award Ceremony

The award ceremony for the 5th edition of the Lady Kate Okafor Scholarship Scheme held on Thursday, August 26, 2021. Over the years, the Centre has made significant impact with initiatives like the LKOSS, which has successfully awarded over 1,300 students with scholarships. The scholarship scheme serves as a platform to support clients, empower children and contribute to their education and development. It is set to cover three years of Senior Secondary School education. In other educational initiatives, preparation for the 2021 Grooming Centre University Grant Scheme is ongoing. The Scheme will provide 150 undergraduate and postgraduate students with research grants.

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Donation to Ejigbo High School

As part of our Cooperate Social Responsibility (CSR) commitment to giving back to the community, Grooming Centre made a donation of two printers, ten desktop computers, and three laptops to the Ejigbo High School, Lagos. The donation will meet the gap in ICT access for both students and teachers as well as contribute to building an enabling environment to boost effective digital skills training for students to thrive in an increasingly digital world. Representatives of the Centre presented the donation to the Vice Principal, Academics, Mrs Orenaiya Tosin, and Vice Principal, Administration, Mrs V. Ego on August 27, 2021. Following the donation, the Management expressed gratitude for the impactful contribution.

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Renewable Energy Forum

Grooming Centre held a Renewable Energy Customer Forum for SME’s on August 12, 2021 with the theme: Renewable Energy as a Catalyst for Growth and Efficiency of SMEs. The Centre‚Äôs first renewable energy forum connected government officials, renewable energy experts and entrepreneurs to build new partnerships, and engage with a special focus on the role of access to finance, solutions and opportunities in the renewable energy ecosystem. Speakers at the forum included the President, Renewable Energy Association Nigeria, Dr Segun Afaju, CEO, Cloud Energy, Mr Theophilous Nweke, MD Oolu Solar, Doseke Akporiaye.

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Public Sector Office Launch

Grooming Centre officially launched its new office space, solely dedicated to the PSL operations, on August 31st, 2021. The space is located in the heart of Lagos Mainland at Obafemi Awolowo way, Ikeja to cater to civil servants in the axis. The Public Sector offers products designed to provide fresh credit facilities to civil servants in Lagos State. The Centre is pleased to bring this space which will provide services to civil servants in Lagos State and eventually Federal civil servants as the product is fast becoming an important part of the Centre’s portfolio.

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Loan Product Update

In response to consistent feedback from clients, inflation and purchasing power as well as recommendation from the Programme Implementation Review Committee (PIRC) and report from the Asset Loan Review Committee, the Grooming Centre reviewed and increased the Asset Loan Product Ceiling. The upward review from N200,000 to N300,000 took effect on the 4th October, 2021.

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Digital Transformation

Following the conclusion of the digital transformation strategy advisory process with the International Finance Corporation (IFC), Grooming Centre’s Digital Transformation Steering Committee was inaugurated to drive the achievement of milestones in the implementation plan and provide guidance and support to the Executive Management Team. Inaugurated on October 5 2021, the Committee will be tasked with reviewing, monitoring and ensuring the implementation of the digital transformation plans as well as analyzing short to mid-term technology trends and offer recommendations. The eleven-member committee, inclusive of Programme Managers and Zonal heads, is set to meet quarterly and will be chaired by the Chief Executive Officer.

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Experience Centre Launch

The Centre, launched its first Experience Centre at the Tejuosho UltraModern Market, Yaba in Lagos, Nigeria on on June 25, 2021. The Experience Centre is a one-stop shop for clients to connect with all aspects of the Grooming ecosystem, using multi-faceted digital channels, with a tangible feeling of the Centre’s brand identity. The Experience Centre is also part of our strategy to grow the Very Small Enterprise (VSE) segment of our client base, using an innovative approach to expose them to best-in-class microfinance services. More Experience Centres are scheduled to be opened in the coming months.

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Digital Transformation

The Centre has concluded a digital transformation strategy advisory with the International Finance Corporation (IFC), as part of its overall digital transformation journey. The advisory began in October 2020, with a series of virtual workshops between the Centre’s team and consultants from the IFC, covering core areas such as customer experience, products and channels, operations and culture, partnerships, ecosystems and technology. The result is a 3 year road map that will position the Centre as a leading microfinance institution for the present and the future, and ensure the fulfillment of our digital ambitions.

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Funding

The Centre secured a debt facility from FS Impact Finance, a group company of the renowned Frankfurt School of Finance & Management in June 2021. The transaction was concluded after a novel virtual due diligence exercise, and marked the return of the Centre to international microfinance investment market since 2018, due to the scarcity of appropriate hedging options and the impact of COVID-19. The funding will contribute to the growth of the lending portfolio, as the Centre is set to rebound from the effects of the pandemic on its operations. Other funding arrangements with international investment vehicles are being concluded.